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This process has been created to keep account recovery as seamless as possible while maintaining account and personal security at all times. How can I use this method of verification? ID verification is currently available in limited locations and support channels.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
From here, choose, "My account has been compromised" and you will be directed to the Gmail account recovery form. Show comments. Advertisement. Advertisement. In Other News. Entertainment.
Google can also send you a link with security questions to confirm your identity if you are unable to access any of these recovery methods. Manage your Gmail. Best password saving services
Google may block an account for various reasons, such as "unusual activity" [14] or entering an age "not old enough" to own a Google account. [15] Reactivation is possible using web-forms, providing proof of identity through valid photos ID, [ 16 ] or a credit card payment of US$0.30.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account. Go to Special:PasswordReset. You can enter either your username or your email.