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  2. California Nurses Association/National Nurses Organizing ...

    en.wikipedia.org/wiki/California_Nurses...

    CNA was the first nurses union in the U.S. to win collective bargaining contracts for nurses when Shirley Carew Titus [7] advocated for agreements with the East Bay Hospital Conference for minimum salaries, time-and-a-half pay for overtime, shift differentials for night and weekend work, a 40-hour work week, paid holidays, vacations, and sick ...

  3. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  4. Shift work - Wikipedia

    en.wikipedia.org/wiki/Shift_work

    The health consequences of shift work may depend on chronotype, that is, being a day person or a night person, and what shift a worker is assigned to. When individual chronotype is opposite of shift timing (day person working night shift), there is a greater risk of circadian rhythms disruption. [24]

  5. Healthcare CRM - Wikipedia

    en.wikipedia.org/wiki/Healthcare_CRM

    Healthcare CRM service automation focuses on the provisioning and delivery of services to patients. Through service automation, patients are supported across multiple channels for self-scheduling, communication, facilitate intake and registration, navigation, care coordination with remote monitoring, and other patient-driven service coordination.

  6. Orthopedists and trauma surgeons reveal which common but dangerous activities they avoid due to the risk of injury and share tips to stay safe.

  7. White House: Biden will attend Trump's inauguration in January

    www.aol.com/news/white-house-biden-attend-trumps...

    ABOARD AIR FORCE ONE (Reuters) - President Joe Biden and First Lady Jill Biden will attend President-elect Donald Trump's inauguration in January, a White House spokesman said on Monday.

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