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The Consumer Rights Directive 2011/83/EU [1] is a consumer protection measure in EU law. [2] [3] It was due to be implemented by 13 December 2013. [4] Scope.
The "new deal" involved updating the directives on unfair terms in consumer contracts, price indications, unfair business practices and consumer rights, along with a proposal to replace the existing injunctions directive with a directive on "representative actions for the protection of the collective interests of consumers". [14] [15]
The Consumer Rights Directive is a law that sets out a range of consumer protections related to online transactions. The directive provides the following protections for consumers in Europe. The directive provides the following protections for consumers in Europe.
Aziz v Caixa d'Estalvis de Catalunya (2013) Case C-415/11 is an EU law and consumer protection case, concerning the Unfair Terms in Consumer Contracts Directive. [1] It emphasises the foundations of consumer protection on inequality of bargaining power and imbalances in information.
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For example, in the European Union the Consumer Rights Directive of 2011 obliges member states to give purchasers the right to return goods or cancel services purchased from a business away from a normal commercial premises, such as online, mail order, or door-to-door, with limited exceptions, within two weeks or one year if the seller did not ...
The Dutch district court upheld Jahani BV's claims. The Regional Court of Appeal referred the question to the European Court of Justice (ECJ), asking (1) did the tenancy fall within the Directive's scope, (2) was the national court itself obliged to determine if the contract term was unfair and annul the term under art 6, (3) could it mitigate the penalty or disapply the clause as a whole?
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