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Clients pay for 100% productive work and can work with virtual assistants, individually, or in multi-VA firms to meet their exact needs. Virtual assistants usually work for other small businesses [3] but can also support busy executives. It is estimated that there are as few as 5,000 to 10,000 or as many as 25,000 virtual assistants worldwide.
In recent years, prominent virtual assistants for direct consumer use have included Apple's Siri, Amazon Alexa, Google Assistant, and Samsung's Bixby. [2] Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [3]
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Being a virtual customer service representative is a great way to earn some extra money. You'll work with a company's customers to keep them satisfied and provide customer service over the phone. 87.
Amazon.com, Inc., [1] doing business as Amazon (/ ˈ æ m ə z ɒ n / ⓘ, AM-ə-zon; UK also / ˈ æ m ə z ə n /, AM-ə-zən), is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. [5]
The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...