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2. Voicemail - Wikipedia

   en.wikipedia.org/wiki/Voicemail

   Voicemail systems are designed to convey a caller's recorded audio message to a recipient. To do so they contain a user interface to select, play, and manage messages; a delivery method to either play or otherwise deliver the message; and a notification ability to inform the user of a waiting message.

3. Automatic call distributor - Wikipedia

   en.wikipedia.org/wiki/Automatic_call_distributor

   An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

4. Personalized audio message - Wikipedia

   en.wikipedia.org/wiki/Personalized_audio_message

   A personalized audio message is a compiled, personalized voice message that individually addresses the recipient by name. These voice messages can be delivered through a myriad of channels, the most popular of which include phone transmission, email, web, and social media sites such as Facebook. Traditionally these messages are recorded by ...

5. Automated attendant - Wikipedia

   en.wikipedia.org/wiki/Automated_attendant

   Voice messaging (or voicemail or VM) technology has existed since the late 1970s; in the early 1980s companies provided voice-prompting systems that allowed callers to reach (route the call) to an intended party, not necessarily to leave a message. [1] Automated attendant systems are also referred to as automated menu systems and much early ...

6. Auto dialer - Wikipedia

   en.wikipedia.org/wiki/Auto_dialer

   In computer telephony an automatic dialler (shortened to an auto-dialler or more simply in context just a dialler, and also known as an outbound dialler) is a computer system that makes outgoing calls from a call centre to customers from call agents based upon a loaded list of contacts.

7. Answering machine - Wikipedia

   en.wikipedia.org/wiki/Answering_machine

   These systems allowed for quite elaborate voice box systems, navigated via dual-tone multi-frequency signaling, allowing a computer on a (single) telephony line to sound like a professional telephony system with hierarchical fax and message boxes with an automatic call distributor, where a caller might deposit his messages, leave his faxes ...