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Remote assistance sessions may be initiated using the Windows Remote Assistance application available on the Start menu under All Apps → Maintenance [12] or by invoking msra.exe from command-line interface. [13] The original Remote Assistance is included on all releases of Windows 10 as well, but since the Windows 10 Anniversary Update, its ...
Microsoft Intune (formerly Microsoft Endpoint Manager and Windows Intune) is a Microsoft cloud-based unified endpoint management service for both corporate and BYOD devices. [2] It extends some of the "on-premises" functionality of Microsoft Configuration Manager to the Microsoft Azure cloud.
While logging in, if the user logged on to the local system using a Windows Server Domain account, the credentials from the same sign-on can be used to authenticate the remote session. However, this requires Windows Server 2008 to be the terminal server OS, while the client OS is limited to Windows Server 2008, Windows Vista and Windows 7 .
One of the most used tools in remote support sessions are the ones that allow desktop sharing. [2] It is also possible to provide what is commonly called Unattended Support (the technician is granted total remote access to the client’s computer, even when he is not physically close to it).
• Windows PCs. • Mac computers. Most brands of: • Smartphones (e.g. iPhone, Samsung, HTC). • Tablets (e.g. iPad, Kindle, Surface). • Smart TVs. We can help you set up your mobile devices, gaming consoles such as Xbox and PlayStation. We also securely connect to your computer to remove viruses, speed up your computer, connect printers.
In addition to the Microsoft-created Remote Desktop Services, open-source RDP servers on Unix include FreeRDP (see above), ogon project and xrdp. The Windows Remote Desktop Connection client can be used to connect to such a server. There is also Azure Virtual Desktop which makes use of RDP and is a part of the Microsoft Azure platform.
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