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  2. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...

  3. Outline (list) - Wikipedia

    en.wikipedia.org/wiki/Outline_(list)

    An alphanumeric outline includes a prefix at the beginning of each topic as a reference aid. The prefix is in the form of Roman numerals for the top level, upper-case letters (in the alphabet of the language being used) for the next level, Arabic numerals for the next level, and then lowercase letters for the next level.

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  5. Automatic number announcement circuit - Wikipedia

    en.wikipedia.org/wiki/Automatic_number...

    They are intended for use by phone company technicians, the ANAC system bypasses customer features, such as unlisted numbers, caller ID blocking, and outgoing call blocking. Installers of multi-line business services where outgoing calls from all lines display the company's main number on call display can use ANAC to identify a specific line in ...

  6. Wide Area Telephone Service - Wikipedia

    en.wikipedia.org/wiki/Wide_Area_Telephone_Service

    The WATS (Wide Area Telephone Service) line is the heart of all SNCC security and communications. For a flat monthly rate, an unlimited number of calls can be dialed directly to any place in the country — or the state — depending on what line one uses. The Jackson office has a state-wide line, the Atlanta office has the national WATS line.

  7. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  8. Spokane business groups call for public safety solutions to ...

    www.aol.com/spokane-business-groups-call-public...

    (The Center Square) – Spokane’s business groups are advocating for implementing “better government” and public safety solutions as the lilac city prepares to enter 2025. The Spokane ...

  9. Dunning (process) - Wikipedia

    en.wikipedia.org/wiki/Dunning_(process)

    Sample dunning record, from a 1913 business manual. Dunning is the process of methodically communicating with customers to ensure the collection of accounts receivable . Communications progress from gentle reminders to threatening letters and phone calls and more or less intimidating location visits as accounts become more overdue .