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2. Automated attendant - Wikipedia

   en.wikipedia.org/wiki/Automated_attendant

   In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press ...

3. MicroSIP - Wikipedia

   en.wikipedia.org/wiki/MicroSIP

   MicroSIP is a lightweight, open-source software application that enables users to make Voice over IP (VoIP) calls using the SIP (Session Initiation Protocol) standard. It is designed to be simple, easy to use, and resource-efficient, making it an ideal choice for low-resource devices, such as older computers, and for users who need a minimalistic VoIP client.

4. Telephone switchboard - Wikipedia

   en.wikipedia.org/wiki/Telephone_switchboard

   PBX switchboard, 1975. A telephone switchboard is a device used to connect circuits of telephones to establish telephone calls between users or other switchboards. The switchboard is an essential component of a manual telephone exchange, and is operated by switchboard operators who use electrical cords or switches to establish the connections.

5. Personal digital assistant - Wikipedia

   en.wikipedia.org/wiki/Personal_digital_assistant

   The Palm TX. A personal digital assistant (PDA) is a multi-purpose mobile device which functions as a personal information manager. Following a boom in the 1990s and 2000s, PDAs were mostly displaced by the widespread adoption of more highly capable smartphones, in particular those based on iOS and Android in the late 2000s, and thus saw a rapid decline.

6. Call transfer - Wikipedia

   en.wikipedia.org/wiki/Call_transfer

   One common example of a warm transfer is when a receptionist or virtual receptionist takes a call for the business and notifies the party attempting to be reached who the person is and the nature of their call. [2] Tepid transfer: This involves the call center operator dialing a number and transferring the caller on to the called number without ...

7. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   Get breaking Finance news and the latest business articles from AOL. From stock market news to jobs and real estate, it can all be found here.