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2. Automated attendant - Wikipedia

   en.wikipedia.org/wiki/Automated_attendant

   On a purely technical level it could be argued that an automated attendant is a very simple kind of IVR; [editorializing] however, in the telecom industry the terms IVR and auto attendant are generally considered distinct. An automated attendant serves a very specific purpose (replace live operator and route calls), whereas an IVR can perform ...

3. Speech Recognition Grammar Specification - Wikipedia

   en.wikipedia.org/wiki/Speech_Recognition_Grammar...

   A speech recognition grammar is a set of word patterns, and tells a speech recognition system what to expect a human to say. For instance, if you call an auto-attendant application, it will prompt you for the name of a person (with the expectation that your call will be transferred to that person's phone). It will then start up a speech ...

4. Interactive voice response - Wikipedia

   en.wikipedia.org/wiki/Interactive_voice_response

   In combination with systems such an automated attendant and automatic call distributor (ACD), call routing can be optimized for a better caller experience and workforce efficiency. IVR systems are often combined with automated attendant functionality. The term voice response unit (VRU) is sometimes used as well. [2]

5. Browse Speed & Security Utilities - AOL

   www.aol.com/products/utilities

   Get the tools you need to help boost internet speed, send email safely and security from any device, find lost computer files and folders and monitor your credit.

6. MicroSIP - Wikipedia

   en.wikipedia.org/wiki/MicroSIP

   MicroSIP is a lightweight, open-source software application that enables users to make Voice over IP (VoIP) calls using the SIP (Session Initiation Protocol) standard. It is designed to be simple, easy to use, and resource-efficient, making it an ideal choice for low-resource devices, such as older computers, and for users who need a minimalistic VoIP client.

7. Telephone switchboard - Wikipedia

   en.wikipedia.org/wiki/Telephone_switchboard

   PBX switchboard, 1975. A telephone switchboard is a device used to connect circuits of telephones to establish telephone calls between users or other switchboards. The switchboard is an essential component of a manual telephone exchange, and is operated by switchboard operators who use electrical cords or switches to establish the connections.