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In 2008, Best Buy partnered with online tech support provider SupportSpace to offer remote Virtual Agent services to its clients. SupportSpace was founded in 2006 and provided immediate online tech support services. [7] On July 15, 2013, all Geek Squad business was transferred away from SupportSpace and moved in-house to Geek Squad agents.
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She had opted for a Geek Squad technical support plan when she bought her MacBook in 2017. ... had no reason to be suspicious on March 1 when she opened an email claiming to be from Best Buy’s ...
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