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GOOG-411 (or Google Voice Local Search) was a telephone service launched by Google in 2007, that provided a speech-recognition-based business directory search, and placed a call to the resulting number in the United States or Canada. [1] The service was accessible via a toll-free telephone number.
The Wall Street Journal described it as "inspired by the business model of Google". [8] From 2005 through the early 2010, Jingle Networks guessed they saved consumers $1 billion [5] based on an inflated rate of $2 a call for directory assistance. In April 2011, Marchex bought Jingle Networks for $62.5M in combination of cash and stock.
411 NDA: National Directory Assistance. 411 is dialed and the operator is requested to search for a listing in an area code not local to the caller. For example: The caller lives in area code 630 (Oak Brook, Illinois) and requests a listing for a business in area code 213 (Los Angeles, California). In this case, AT&T Illinois bills the call.
411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by ...
I've written before about Google's 411 voice-response service, which not only allows you to find out a business address and phone number, for free, but will connect you for free. Now Microsoft, as ...