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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.
Resume parsing can impede the bias that inevitably rises in the hiring process and allow applicants to be ranked based on the objective information. The software can be programmed to disregard and conceal the elements of a resume that can lead to bias (e.g. name, gender, race, age, address, etc). [11]
A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.
A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service.
AT&T was founded as Bell Telephone Company by Alexander Graham Bell, Thomas Watson and Gardiner Greene Hubbard after Bell's patenting of the telephone in 1875. [21] By 1881, Bell Telephone Company had become the American Bell Telephone Company. [22]