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  2. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    Using the Windows taskbar; Using the Programs menu; Using the Windows taskbar 1. On the Windows taskbar, next to the clock, right-click the ZoneAlarm icon, and then click Shutdown ZoneAlarm. Note: If you don't see the icon next to the clock, click the arrow next to the clock to reveal the hidden icons. 2. Click Yes. Using the Programs menu 1.

  3. Fix problems signing in to AOL Mail

    help.aol.com/.../fix-problems-signing-in-to-aol-mail

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

  4. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  5. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. Lowering Protection Level for AOL Tech Fortress powered by ...

    help.aol.com/articles/lowering-protection-level...

    Tech Fortress is similar to a firewall which means that it acts as a locked gate that blocks intruders from accessing your computer and permits the passage of desirable application. Sometimes Tech Fortress will have some conflicts with certain executable programs that are downloaded from the Internet.

  8. Windows 10 - AOL Help

    help.aol.com/products/windows-10

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Windows 10 Find help on using Windows 10 for all your favorite AOL sites and apps.

  9. Enable and disable firewall in McAfee - AOL Help

    help.aol.com/articles/mcafee-enable-and-disable...

    On the Windows taskbar, next to the clock, double-click the McAfee (M) icon. In the McAfee SecurityCenter window, click Web and Email Protection. Click Firewall Off. Click the Turn On button. Click Done. Don't see the McAfee icon next to the clock? If you're using Windows 7 or 8, click the arrow next to the clock to reveal hidden icons.