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High morale will cause employees to put in extra effort, find ways to work more efficiently, and do higher quality work. [6] An employer with a well-known track record of high morale among employees is also much more likely to attract and retain high talent employees. High morale provides a competitive edge in good times and bad.
Employee morale, work ethic, productivity, and motivation had been explored in a line dating back to the work of Mary Parker Follett in the early 1920s. Survey-based World War II studies on leadership and group morale sparked further confidence that such properties could be investigated and measured. [ 10 ]
Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
Collaboration, on the other hand, encourages the pooling of diverse skills and perspectives, leading to innovative solutions and problem-solving. [16] In a workplace where communication flows smoothly and collaboration is encouraged, employees are more likely to work cohesively, capitalize on each other's strengths, and produce high-quality ...
In a virtual workplace the only in-person communication is in small discussion groups. This kind of organization is very susceptible to employee silence because there is almost no person-to-person communication, and it is very easy to ignore or misinterpret things like email. Employee silence is a problem for more than just virtual organizations.
For Ouchi, 'Theory Z' focused on increasing employee loyalty to the company by providing a job for life with a strong focus on the well-being of the employee, both on and off the job. According to Ouchi, Theory Z management tends to promote stable employment, high productivity, and high employee morale and satisfaction.