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2. Lumos Networks Launches Hosted Call Center - AOL

   www.aol.com/2013/09/18/lumos-networks-launches...

   Lumos Networks Launches Hosted Call Center Provides Virtual Call Center Capability with Lower Cost of Ownership and On Demand Scalability WAYNESBORO, Va.--(BUSINESS WIRE)-- Lumos Networks Corp ...

3. List of mobile virtual network operators in the United States

   en.wikipedia.org/wiki/List_of_mobile_virtual...

   Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.

4. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

5. Voice-based marketing automation - Wikipedia

   en.wikipedia.org/wiki/Voice-based_marketing...

   They also use the call recording component to review sales and support calls. Salespeople Use voice-based marketing automation to capture and respond to phone leads. They often set up a virtual call center to manage, route, and record inbound sales calls. Sales teams also use the voice broadcasting and SMS messaging components to automate the ...

6. BroadVoice - Wikipedia

   en.wikipedia.org/wiki/BroadVoice

   Broadvoice's b-hive virtual call center platform combines UCaaS, Contact Center, Cloud PBX and communication tools. [7] The platforms allow users to review and manage call flows through real-time analytics, call routing, call recording, auto attendants, conference call setup, manager users and the added ability to use the Android and iPhone application to make and receive calls.

7. Fuze (company) - Wikipedia

   en.wikipedia.org/wiki/Fuze_(company)

   Flex Summit 2021 was a five-day virtual event, exploring the future of flexible work. [31] On December 11, 2019, amid a layoff of approximately 25% of all staff, Brian Day was named the company's new chief executive officer. He originally joined the company in December 2016 as chief financial officer. [32] Rob Scudiere was named president and ...