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The Robodebt scheme was an unlawful [1] [2] method of automated debt assessment and recovery implemented in Australia under the Liberal-National Coalition governments of Tony Abbott, Malcolm Turnbull, and Scott Morrison, and employed by the Australian government agency Services Australia as part of its Centrelink payment compliance program.
Concentrix was founded in 1983, and it acquired its insurance administration business solutions and services in 2013 from IBM. [7] Concentrix has acquired eight companies since 2006, including IBM Daksh and the Minacs Group.
Centrelink debt is accrued for overpayments, when customers underestimate their income. A top-up payment is granted at the end of the year, when customers overestimate their income which can be used to repay outstanding Centrelink debt. Childless persons, or non-parents, are not entitled to the Family Tax Benefit payments. [78]
Centrelink logo until 2012. The Centrelink Master Program, or more commonly known as Centrelink, is a Services Australia master program [2] of the Australian Government.It delivers a range of government payments and services for retirees, the unemployed, families, carers, parents, people with disabilities, Indigenous Australians, students, apprentices and people from diverse cultural and ...
NCO Group, Inc., based in Horsham, Pennsylvania, United States, [2] is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions [buzzword] for its clients.
Latitude Software, an Interactive Intelligence Company, Releases Major Upgrade to Debt Collection Software Upgrade offers customers data customization and faster access to comprehensive analytics ...
Services Australia, formerly the Department of Human Services and before that the Department of Social Security, is an executive agency of the Australian Government, responsible for delivering a range of welfare payments, health insurance payments, child support payments and other support services to eligible Australian citizens and permanent residents. [6]
Bookkeeping—where the company records collection and payment; Financial close management — where accounting teams verify and adjust account balances at the end of a designated time period; Non-core modules [citation needed] Debt collection—where the company tracks attempts to collect overdue bills (sometimes part of accounts receivable)