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  2. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    When enterprises integrate their customer information, there are three eCRM strategy components: [13] Operational: Because of sharing information, the processes in business should make customer's need as first and seamlessly implement. [clarification needed] This avoids multiple times to bother customers and redundant process. [clarification ...

  3. Electronic business - Wikipedia

    en.wikipedia.org/wiki/Electronic_business

    Electronic business (also known as online business or e-business) is any kind of business or commercial activity that includes sharing information across the internet. [1] Commerce constitutes the exchange of products and services between businesses, groups, and individuals; [ 2 ] and can be seen as one of the essential activities of any business.

  4. E-commerce - Wikipedia

    en.wikipedia.org/wiki/E-commerce

    E-commerce typically uses the web for at least a part of a transaction's life cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the purchase of products (such as books from Amazon) or services (such as music downloads in the form of digital distribution such as the iTunes Store). [2]

  5. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    Alternative names for the activity are "e-commerce", a shortened form of "electronic commerce" or "e-shopping", a shortened form of "electronic shopping". An online store may also be called an e-web-store, e-shop, e-store, Internet shop, web-shop, web-store, online store, online storefront and virtual store.

  6. E-services - Wikipedia

    en.wikipedia.org/wiki/E-services

    E-commerce is another growing e-service in the United States for both big and small businesses. E-commerce sales are projected to grow 10 to 12 percent annually. Amazon.com is the largest on-line marketplace in the country with annual sales of $79 billion. Wal-Mart is also a widely popular retailer. They have grown their business by having ...

  7. Types of e-commerce - Wikipedia

    en.wikipedia.org/wiki/Types_of_e-commerce

    Consumer-to-business (C2B) e-commerce is when a consumer makes their services or products available for companies to purchase. [2] The competitive edge of the C2B e-commerce model is in its pricing for goods and services. This approach includes reverse auctions, in which customers name the price for a product or service they wish to buy ...

  8. E-commerce payment system - Wikipedia

    en.wikipedia.org/wiki/E-commerce_payment_system

    An e-commerce payment system (or an electronic payment system) facilitates the acceptance of electronic payment for offline transfer, also known as a subcomponent of electronic data interchange (EDI), e-commerce payment systems have become increasingly popular due to the widespread use of the internet-based shopping and banking.

  9. B2B e-commerce - Wikipedia

    en.wikipedia.org/wiki/B2B_e-commerce

    B2B e-commerce, short for business-to-business electronic commerce, is the sale of goods or services between businesses via an online sales portal. In general, it is used to improve the efficiency and effectiveness of a company's sales efforts.