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  2. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    As of September 2022, Salesforce is the 61st largest company in the world by market cap with a value of nearly US$153 billion. [2] It became the world's largest enterprise software firm in 2022. [3] Salesforce ranked 491st on the 2023 edition of the Fortune 500, making $31.352 billion in revenues. [4]

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

  4. Hackathon - Wikipedia

    en.wikipedia.org/wiki/Hackathon

    A November 2013 hackathon run by Salesforce.com, billed as having the largest-ever grand prize at $1 million, was accused of impropriety after it emerged that the winning entrants, a two-person startup called Upshot, had been developing the technology that they demoed for over a year and that one of the two was a former Salesforce employee. [5]

  5. Know your customer - Wikipedia

    en.wikipedia.org/wiki/Know_your_customer

    The examples and perspective in this article deal primarily with the United States and do not represent a worldwide view of the subject. You may improve this article, discuss the issue on the talk page, or create a new article, as appropriate.

  6. Tampon - Wikipedia

    en.wikipedia.org/wiki/Tampon

    The machine uses a condom into which the tampon is inserted, and synthetic menstrual fluid is fed into the test chamber. [15] A novel way of testing was developed by feminist medical experts after the toxic shock syndrome (TSS) crisis, and used blood – rather than the industry standard blue saline – as a test material. [16]

  7. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1]