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  2. Healthcare CRM - Wikipedia

    en.wikipedia.org/wiki/Healthcare_CRM

    Because so many health issues have the potential of providing health and safety risk, a variety of clinical decision support (CDS) tools are needed to help maintain safety. Before an appointment is scheduled or a refill service is provided, a review of patient symptoms is needed to validate that the actions being taken are likely safe for the ...

  3. Safety management system - Wikipedia

    en.wikipedia.org/wiki/Safety_management_system

    An occupational safety management system (OSMS) is a management system designed to manage occupational safety and health risks in the workplace.If the system contains elements of management of longer-term health impacts and occupational disease, it may be referred to as a occupational safety and health management system (OSHMS) or occupational health and safety management system (OHSMS).

  4. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).

  5. Crew resource management - Wikipedia

    en.wikipedia.org/wiki/Crew_resource_management

    CRM can be defined as a system that uses resources to promote safety within the workplace. CRM is concerned with the cognitive and interpersonal skills needed to manage resources within an organized system rather than with the technical knowledge and skills required to operate equipment.

  6. Management system - Wikipedia

    en.wikipedia.org/wiki/Management_system

    For instance, a quality management system enables organizations to improve their quality performance, an environmental management system enables organizations to improve their environmental performance, and an occupational health and safety management system enables organizations to improve their occupational health and safety performance, can ...

  7. Occupational safety and health - Wikipedia

    en.wikipedia.org/wiki/Occupational_safety_and_health

    Companies may adopt a safety and health management system (SMS), [c] either voluntarily or because required by applicable regulations, to deal in a structured and systematic way with safety and health risks in their workplace. An SMS provides a systematic way to assess and improve prevention of workplace accidents and incidents based on ...

  8. Federal employees on Trump's buyout offer: 'The bridge is ...

    www.aol.com/news/federal-employees-trumps-buyout...

    A Health and Human Services employee who spoke on the condition of anonymity to avoid retaliation said some are worried about finding a new job if the market is flooded with thousands of former ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]

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