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A computer repair technician is a person who repairs and maintains computers and servers. The technician's responsibilities may extend to include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks.
There has also been a growth in companies specializing in providing technical support to other organizations. These are often referred to as MSPs (Managed Service Providers). [4] For businesses needing to provide technical support, outsourcing allows them to maintain high availability of service. Such need may result from peaks in call volumes ...
Information systems technicians conduct ongoing assessments of short and long-term hardware and software needs for companies, developing, testing, and implementing new and revised programs. Information systems technicians cooperate with other staff to inventory, maintain and manage computer and communication systems.
Network administrators are responsible for making sure that computer hardware and network infrastructure related to an organization's data network are effectively maintained. In smaller organizations, they are typically involved in the procurement of new hardware, the rollout of new software, maintaining disk images for new computer installs ...
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Analyzing system logs and identifying potential issues with computer systems. Applying operating system updates, patches, and configuration changes. Installing and configuring new hardware and software. Adding, removing, or updating user account information, resetting passwords, etc. Answering technical queries and assisting users.
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