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Guests searching on Airbnb are likely to be younger, book closer to the time of travel, and be more cost-conscious than renters who use HomeAway. Airbnb accommodations can go for as little as $50 ...
Find out how to avoid Airbnb scams when booking your long overdue vacation, and try out that treehouse (or city pad, or houseboat, or barn) with confidence! The post Airbnb Scams: The 5 Most ...
Bookers Beware. From tiny homes to kid-friendly rentals, there’s an Airbnb for every type of travel. Many of its 4 million hosts and 5.6 million active listings are trustworthy and valid ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
I've been in contact with Airbnb for years about the way it handles customer blacklistings. The company now has a more formal process for handling appeals, according to Airbnb spokesperson Aaron Swor.
In 2016, HomeAway introduced a controversial service fee to be paid by travelers booking through the HomeAway websites. The service fee currently ranges from six to twelve percent of the total amount for most reservations (excluding taxes and refundable fees), but can be above or below that rate depending on the reservation.
"Issues like this are rare, and our team supported this guest with a full refund and rebooking assistance to help make things right," Aaron Swor, the spokesperson for Airbnb, said in a statement ...
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.