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  2. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge , John Wanamaker and Marshall Field .

  3. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...

  4. List of proverbial phrases - Wikipedia

    en.wikipedia.org/wiki/List_of_proverbial_phrases

    The customer is always right; The darkest hour is just before the dawn; The Devil finds work for idle hands to do; The Devil looks after his own; The die is cast [27] The early bird catches the worm; The end justifies the means; The enemy of my enemy is my friend; The exception which proves the rule

  5. Business correspondence - Wikipedia

    en.wikipedia.org/wiki/Business_correspondence

    Business letters are the most formal method of communication following specific formats. They are addressed to a particular person or organization. A good business letter follows the seven C's of communication. The different types of business letters used based on their context are as follows, Letters of inquiry; Letters of claim/complaints

  6. Sales letter - Wikipedia

    en.wikipedia.org/wiki/Sales_letter

    Sales Letter intended to get the customer to commit to purchasing the product or service, typically without any further intervention. Sales letter are a special form of advertising, aiming to sell company’s goods and services. Sales letter must be arouse interest, sound convincing, create a desire and encourage the reader to take action.

  7. Letter of thanks - Wikipedia

    en.wikipedia.org/wiki/Letter_of_thanks

    A letter of thanks or thank-you letter is a letter that is used when one person/party wishes to express appreciation to another. Personal thank-you letters are sometimes hand-written in cases in which the addressee is a friend, acquaintance or relative. Thank-you letters are also sometimes referred to as letters of gratitude. These types of ...

  8. The 116 Best Kids Books of All Time - AOL

    www.aol.com/116-best-kids-books-time-212400552.html

    The Secret Garden by Frances Hodgson Burnett. Writers dream of creating a character their readers will identify with. Katherine Paterson, the author of the classic Bridge To Terabithia (also on ...

  9. Honesty - Wikipedia

    en.wikipedia.org/wiki/Honesty

    Honesty or truthfulness is a facet of moral character that connotes positive and virtuous attributes such as integrity, truthfulness, straightforwardness (including straightforwardness of conduct: earnestness), along with the absence of lying, cheating, theft, etc. Honesty also involves being trustworthy, loyal, fair, and sincere.

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