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Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result.. The cuts will start Aug ...
Spectrum is a leading internet service provider in the US, offering high-speed internet to customers in more than 40 states. Its regular plans start as low as $29.99 a month with a two-year price ...
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Spectrum is the trade name of Charter Communications. The name is widely used by both market consumers and commercial businesses. Services that Spectrum offers include cable television, internet access, internet security, managed services, mobile phone, and unified communications. The Spectrum brand name was introduced in 2014. Prior to that ...
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.