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While Starbucks' prices and wait times have been a focus of consumer complaints in recent years, experts haven't generally blamed hiring practices for the chain's problems. Instead, analysts have ...
The group, in a 15-page complaint, alleges the platforms for Starbucks’ mobile app and digital payment cards are akin to an “involuntary subscription.” Customers can only reload money in $5 ...
Starbucks is making a major change to its mobile ordering system, one that aims to cap the number of items consumers can purchase per order at 12. The change is part of the brand's larger effort ...
Starbucks' footprint in the United States, showing saturation of metropolitan areas. Some of the methods Starbucks has used to expand and maintain their dominant market position, including buying out competitors' leases, intentionally operating at a loss, and clustering several locations in a small geographical area (i.e., saturating the market), have been labeled anti-competitive by critics. [14]
Starbucks alleges that it received more than one thousand complaints and some threats against employees from customers who believed that Starbucks endorsed the message. After the union refused to stop using the company name and a similar logo, Starbucks filed suit for trademark infringement .
Starbucks has apparently upset some customers as well as its baristas with the continued availability of a popular drink add-on—and we recommend you brace yourself because this is a rather ...
But despite holding that highly-coveted title, the coffee giant is facing its fair share of financial struggles in 2024.The company just released its latest quarterly earnings results, reporting ...
Starbucks, using a play from fast food chains, is trying to win back customers with value menus. The chain recently rolled out a new “Pairings Menu,” which combines a drink and a breakfast ...