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  2. Call-recording software - Wikipedia

    en.wikipedia.org/wiki/Call-recording_software

    Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking , which record details about the call but not the conversation; however, software may include both recording and logging functionality.

  3. Truphone - Wikipedia

    en.wikipedia.org/wiki/Truphone

    Truphone's old VoIP application (known as Truphone App [55]), was a separate product to the Tru SIM, allowing users to make calls over the internet to landline and mobile phone contacts, and free calls to other Truphone App users. [56]

  4. Answering machine - Wikipedia

    en.wikipedia.org/wiki/Answering_machine

    A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

  5. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    The voicemail system answered the call and the caller could leave a long, detailed message. As soon as the message was received, the voicemail system would trigger the citizen's pager. When the page was received, the citizen would find a pay phone and call in to pick up the message. This concept was used successfully in South America and South ...

  6. Automated telephone survey - Wikipedia

    en.wikipedia.org/wiki/Automated_telephone_survey

    Place automatic calls for landline, mobile phones, PHS, totally free of artificial operation. [2] Be served with self-helped indicating voice, customer service representative and interchangeable services. Apply multiple concurrent calls, can call a number of different target simultaneously. [2] Accomplished with text direct synthesis voice ...

  7. Automated attendant - Wikipedia

    en.wikipedia.org/wiki/Automated_attendant

    An automated attendant serves a very specific purpose (replace live operator and route calls), whereas an IVR can perform all sorts of functions (telephone banking, account inquiries, etc.). An AA will often include a directory which will allow a caller to dial by name in order to find a user on a system. There is no standard format to these ...