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• You can only close your account if it has no remaining balance and it's been 90 days since you canceled your active subscriptions and paid plans. Visit your MyAccount page to cancel paid services and pay account balances .
Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Your AOL username is the unique identity that gives you access to services like AOL Mail or premium services. For AOL email addresses, your username is the first part of the email address before the @ symbol. For non-AOL email addresses, your username is the entire email address. Delete your AOL username
We know that dealing with the loss of a loved one is very difficult. AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account.
Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.
If you're not satisfied with AOL Mail Plus for any reason, request a refund within 14 days of your initial monthly or annual subscription purchase or annual renewal. One refund per customer. For AOL Mail Plus subscriptions purchased via the Apple App Store or Google Play, their respective refund policies will apply to your purchase.
5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.