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Servify is a device management platform, founded in 2015. [1] It is headquartered in Mumbai, India and operates in North America, Europe, Middle East, China and Turkey. [2] It provides services such as product diagnosis, queue management, warranty and protection plans to its clients. [3]
The Dell Inspiron series is a line of laptop computers made by American company Dell under the Dell Inspiron branding. The first Inspiron laptop model was introduced before 1999. [ 1 ] Unlike the Dell Latitude line, which is aimed mostly at business/enterprise markets, Inspiron is a consumer-oriented line, often marketed towards individual ...
Dell was the subject of a class action lawsuit in 2005 over some of their Inspiron laptops (models affected include the 1100, 1150, 5100, 5150, and 5160). The suit was filed in September 2005, and was officially settled between December 2006 and January 2007, in what is known as the Lundell Settlement. [ 8 ]
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users.
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The FTC specifically identified that informing consumers that warranties are voided if they break a warranty sticker or seal on the unit's packaging, use third-party replacement parts, or use third-party repair services is a deceptive practice, as these terms are only valid if the manufacturer provides free warranty service or replacement parts ...
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