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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
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Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
Requity's mission extends beyond just creating employment opportunities. NBC Universal 20 days ago Health care jobs are in demand in 2025 — one of the top roles can pay $385,000
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Employers may be prohibited from asking applicants about characteristics that are not relevant to the job, such as their political view or sexual orientation. [2] [3] For white collar jobs, particularly those requiring communication skills, the employer will typically require applicants to accompany the form with a cover letter and a résumé. [4]