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For fastest service, please contact your customer service team by calling the toll-free number on your health plan ID card. If you do not have your health plan ID card, call 1-800-826-9781. For general claim inquiries, call: 1-800-826-9781.
To get answers to your benefits questions, you can contact UMR by calling the member services phone number listed on your health plan ID card. You can also use the chat feature on umr.com or on the UMR app to get assistance 24/7.
UMR’s Prior Authorization Requirement Search and Submission Tool is now available for most UMR-administered group health care plans through the secure provider portal on umr.com. The tool allows providers to easily look up services for a specific member and determine if prior authorization is required or pre-determination recommended.
Prior authorization. We make it easier to manage your treatment requests. Submit your prior authorization requests electronically and view updates online. Get started.
To verify if the providers are in-network, contact the provider directly or call the toll-free number located on your health plan ID card. Information included in the provider directory is accurate and has been updated to the best of our knowledge.
My Authorized Representative shall have full authority to act and receive notices on my behalf with respect to an initial determination of the claim, any request for documents relating to the claim, and any appeal of an adverse beneft determination of the claim.
With just a tap, you can access your digital ID card, find an in-network provider, view your most recent claims information and more - on the go. UMR app. Explore member resources and get more information about what's available to you under your health care plan.
Please respond even if you have no other medical insurance coverage. You can provide this information in one of four ways: • Call the number on your ID card to speak with a representative. • Visit umr.com. Log in to your member portal and click the Other medical insurance tile mail • Complete this form and.
With a single tap, you can: Access your digital ID card. View claims information. Find out if there is a co–pay for your upcoming appointment. See how much you’ve paid toward your deductible, and more. To download the app, scan the QR code or visit your app store today!
My Authorized Representative shall have full authority to act and receive notices on my behalf with respect to an initial determination of the claim, any request for documents relating to the claim, and any appeal of an adverse