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Phone. For fastest service, please contact your customer service team by calling the toll-free number on your health plan ID card. If you do not have your health plan ID card, call 1-800-826-9781. For general claim inquiries, call: 1-800-826-9781.
To verify if the providers are in-network, contact the provider directly or call the toll-free number located on your health plan ID card. Information included in the provider directory is accurate and has been updated to the best of our knowledge.
Simply sign in to the secure provider portal and look up a patient using the Member search feature to find plan-specific prior authorization requirements and submit a request for review, if required. Learn more.
Easily access member eligibility. Sign in to look up benefits information and coverage details for your patients. Get started.
Not all forms apply to your benefits plan. Sign in to your account to find specific forms relating to your coverage. If you have any questions about which forms or documents you may need, please call the toll–free number on your health plan ID card. Select who you are.
To get answers to your benefits questions, you can contact UMR by calling the member services phone number listed on your health plan ID card. You can also use the chat feature on umr.com or on the UMR app to get assistance 24/7.
Call the toll-free number for doctors: 1-877-842-3210. Identify yourself as a doctor by saying or entering your Tax ID number on the phone keypad. From the main phone menu, say Other Professional Services. (number 5 on the phone keypad)
To verify if the providers are in-network, contact the provider directly or call the toll-free number located on your health plan ID card. Information included in the provider directory is accurate and has been updated to the best of our knowledge.
My Authorized Representative shall have full authority to act and receive notices on my behalf with respect to an initial determination of the claim, any request for documents relating to the claim, and any appeal of an adverse beneft determination of the claim.
Download the UMR app. We’re making it easier than ever to stay connected to your health care. With a single tap, you can: Access your digital ID card. View claims information. Find out if there is a co–pay for your upcoming appointment.