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  2. Social work - Wikipedia

    en.wikipedia.org/wiki/Social_work

    Engagement — social worker must first engage the client in early meetings to promote a collaborative relationship; Assessment — data gathered must be specifically aimed at guiding and directing a plan of action to help the client; Planning — negotiate and formulate an action plan

  3. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Offline customer engagement predates online, but the latter is a qualitatively different social phenomenon, unlike any offline customer engagement that social theorists or marketers recognize. In the past, customer engagement has been generated irresolutely through television, radio, media, outdoor advertising, and various other touchpoints ...

  4. Felix Biestek - Wikipedia

    en.wikipedia.org/wiki/Felix_Biestek

    Client self-determination: The recognition of the right and the need of the client to have freedom in making his own choices and decisions in the social work process. The worker does not take responsibility for the client, does not persuade in a controlling way, and does not manipulate the client to make decisions to conform to the worker's ...

  5. Caseworker - Wikipedia

    en.wikipedia.org/wiki/Caseworker

    Social work case management is a process of linking clients to services that enhance their functional capacity, from assessment to comprehensive intervention for equitable client care. [11] According to NASW (1984) "Case management is a mechanism for ensuring a comprehensive program that will meet an individual's need for care by coordinating ...

  6. Solution-focused brief therapy - Wikipedia

    en.wikipedia.org/wiki/Solution-focused_brief_therapy

    Using the client's language, SFBT uses the client's perspective [12] and fosters cooperation. [19] The focus on the strengths and resources of clients is a factor in why some social workers choose SFBT. [20] SFBT is designed to help people change their lives in the fastest way possible.

  7. Social work with groups - Wikipedia

    en.wikipedia.org/wiki/Social_work_with_groups

    Social group work and group psychotherapy have primarily developed along parallel paths. Where the roots of contemporary group psychotherapy are often traced to the group education classes of tuberculosis patients conducted by Joseph Pratt in 1906, the exact birth of social group work can not be easily identified (Kaiser, 1958; Schleidlinger, 2000; Wilson, 1976).

  8. Social support - Wikipedia

    en.wikipedia.org/wiki/Social_support

    Social support can be categorized and measured in several different ways. There are four common functions of social support: [9] [10] [11] Emotional support is the offering of empathy, concern, affection, love, trust, acceptance, intimacy, encouragement, or caring.

  9. Education in social work - Wikipedia

    en.wikipedia.org/wiki/Education_in_social_work

    For social workers who are newly introduced to education, the State University of New York School of Social Work provides resources that can help each educator find their style of teaching. SUNY explains that teaching is an art and that social workers, as educators, need to understand themselves and their students. [ 16 ]