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In 2023, the U.S. Federal Trade Commission charged California-based BetterHelp with disclosing consumer data it had promised to keep private — including information about mental health ...
BetterHelp is a mental health platform that provides direct online counseling and therapy services via web or phone text communication. [1] BetterHelp was founded in 2013 by Alon Matas and Danny Bragonier, and acquired by Teladoc in 2015, maintaining its service and brand name post-acquisition.
The FTC identified three types of enforcement measures: self-regulation by the information collectors or an appointed regulatory body; private remedies that give civil causes of action for individuals whose information has been misused to sue violators; and government enforcement that can include civil and criminal penalties levied by the ...
After the passage of the act, the Federal Trade Commission is required to (1) define and prohibit deceptive telemarketing practices; (2) keep telemarketers from practices a reasonable consumer would see as being coercive or invasions of privacy; (3) set restrictions on the time of day and night that unsolicited calls can be made to consumers ...
Fortnite players who were “tricked” into making unwanted purchases can now file refund claims with the Federal Trade Commission. The average payment is $114 per player. The average payment is ...
The company recorded a $790 million impairment charge related to BetterHelp in the second quarter and flagged a double-digit increase in customer acquisition expenses from last quarter.
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