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UK Calling is the name given to the legislation introduced by Ofcom in July 2015 to make the cost of calling UK service numbers clearer for everyone. [ 1 ] The legislation was brought in due to the previous confusion surrounding service call charges, with the intention of making things simpler for the caller.
In contrast to the 084x/087x range, calls to 03 numbers are considered local calls for billing purposes (i.e., like calls to a geographic number 01 or 02). [14] This means that customers who are benefiting from inclusive minutes on mobile phone or landline calling plans are also able to call these numbers using their inclusive minutes. [15]
providing an adult-entertainment service, irrespective of call cost or prefix used, is an internet dialler-operated service, irrespective of call cost or prefix used. From 16 January 2019, all Information, Connection and/or Sign-posting Services (ICSS), irrespective of call cost or prefix used, were added to this definition. [38]
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Virgin Phone offers landline telephone services; it ranks as the number two service behind the former UK state monopoly, BT Group. [84] On 1 April 2010, Virgin Media began to offer free home phone to mobile calls. [85] Virgin Phone customers are able to call Virgin Mobile customers at no charge, within the Talk Plan specified periods.
The company was formed in June 2021 as a 50:50 joint venture between Liberty Global and Telefónica through the merger of their respective Virgin Media and O2 UK businesses. [2] [3] [4] O2 UK is focused on mobile phone telecommunications, and Virgin Media is focused on broadband internet, set-top boxes and landline services.