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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu

  3. Personalize your background image, sounds, and toolbar ...

    help.aol.com/articles/personalize-your...

    2. Click the Settings button. 3. Click Personalization. 4. Click the Sounds tab. 5. Click Customize My Sounds. 6. Search for a sound or select a category from the "All" menu at the top-right. 7. Optionally, click the Preview button to play a sound. 8. Click Apply to choose a sound.

  4. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  5. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  7. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.

  8. Select and enable a New Mail notification in AOL Mail

    help.aol.com/articles/select-and-enable-a-new...

    1. Click the Settings icon | select More Settings. 2. Click Notifications. 3. Under "New Mail," select your notification option: • Play a sound when new mail arrives - Default sound. • Play "You've Got Mail" when new mail arrives - Customize it with a celebrity voice. 4. Click Back to Inbox when done.

  9. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    1. Open the File Explorer icon on your desktop taskbar. 2. Click the Downloads folder. 3. Double click the Install_AOL_Desktop icon. 4. Click Run. 5. Click Install Now. 6. Restart your computer to finish the installation.