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  2. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires.

  3. Strategic planning - Wikipedia

    en.wikipedia.org/wiki/Strategic_planning

    For strategic planning to work, it needs to include some formality (i.e., including an analysis of the internal and external environment and the stipulation of strategies, goals and plans based on these analyses), comprehensiveness (i.e., producing many strategic options before selecting the course to follow) and careful stakeholder management ...

  4. Promotional mix - Wikipedia

    en.wikipedia.org/wiki/Promotional_mix

    Advertising is the paid presentation and promotion of ideas, goods, or services by an identified sponsor in a mass medium. Examples include print ads, radio, television, billboard, direct mail, brochures and catalogs, signs, in-store displays, posters, mobile apps, motion pictures, web pages, banner ads, and emails.

  5. Best alternative to a negotiated agreement - Wikipedia

    en.wikipedia.org/wiki/Best_alternative_to_a...

    If the seller does not want to drop the asking price to less than an alternative option, the buyer will walk away and buy the other alternative. Professional negotiators and researchers alike regard BATNA, or “walk away” outcome as the primary source of relative power for a negotiator. However, relying on alternatives can be risky.

  6. The 3rd Alternative - Wikipedia

    en.wikipedia.org/wiki/The_3rd_Alternative

    Co-author Breck England stated that The 7 Habits of Highly Effective People leads up to The 3rd Alternative. [2] The book focuses on a process of conflict resolution that Covey said is distinct from compromise. [3] It gives details and real-world examples and ends with two chapters explaining that the 3rd Alternative is "a way of life". [1]

  7. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    Devised by Dr. Shigeo Shingo, the Shingo Model encompasses ten guiding principles for operational excellence.The Shingo Institute, an organization that awards the Shingo Prize, has identified "Ten Guiding Principles in the Shingo Model" as forming the basis for building a sustainable culture of organizational excellence: [10]

  8. Substitutes for Leadership Theory - Wikipedia

    en.wikipedia.org/wiki/Substitutes_for_Leadership...

    Bass (1990) suggested that autonomous work groups can substitute for formal leadership. In this scenario, employees are divided into groups that are responsible for managing their own day-to-day work (i.e. collective control over the pace, distribution of tasks, organization of breaks, recruitment, and training; Gulowsen, 1972).

  9. Decision-making - Wikipedia

    en.wikipedia.org/wiki/Decision-making

    Sample flowchart representing a decision process when confronted with a lamp that fails to light. In psychology, decision-making (also spelled decision making and decisionmaking) is regarded as the cognitive process resulting in the selection of a belief or a course of action among several possible alternative options.

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