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Airline staff charged £75 for the carry-on luggage
The Competition and Markets Authority will investigate whether consumer laws were broken during the pandemic.
Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.
The handling of refunds from Ryanair caused a surge in complaints to the Commission for Aviation Regulation (CAR), with customers claiming that they have been refused a refund for the flight cancellation. [139] Many organisations have taken a stance against the aviation industry via actions or declarations in the press. [140]
Between 1998 and 2001, Ryanair flew between Kristianstad and London-Stansted using its Boeing 737 fleet. The service was cancelled despite having a contractual obligation to run flights until 2003. The closure was predominantly caused by reintroduced Ryanair flights from London to Malmö-Sturup, about a 100-minute car journey from Kristianstad.
O'Leary became chief financial officer of Ryanair in 1988, and then chief executive officer in 1994. [11] Under O'Leary's management, Ryanair further developed the low-cost model originated by Southwest Airlines. [12] O'Leary described the ancillary revenue model in a 2001 interview, saying "The other airlines are asking how they can put up ...
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On 17 October 2017, it was announced that Bellew would return to Ryanair as chief operations officer, [26] replacing Michael Hickey, who resigned following a rostering mishap. [27] Bellew's decision to return to his old role was described as a form of "national service" for "Ireland's greatest company" by Bellew, with him being tasked chiefly ...