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  2. Clear the cache on supported mobile browsers - AOL Help

    help.aol.com/articles/clear-the-cache-on...

    Clearing your browser cache fixes a variety of issues that can occur with mobile webpages including sign-in problems, and images or videos not loading. Discover how to clear your cache and personal data on your mobile device to make sure it's working correctly.

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.

  4. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    • Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

  5. Clear your browser's cache on AOL Desktop Gold - AOL Help

    help.aol.com/articles/using-the-web-in-aol...

    3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

  6. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version.

  7. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    Use a different browser: If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, you'll need to update your existing browser or download a new one. Check your display name:

  8. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  9. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.