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  2. For decades, Hobby Lobby has been considered the ultimate crafts corner, offering everything from fabric scissors to miniature dollhouse essentials to life-sized home decor. But when one shopper ...

  3. Hobby Lobby - Wikipedia

    en.wikipedia.org/wiki/Hobby_Lobby

    Hobby Lobby Stores, Inc., formerly Hobby Lobby Creative Centers, is an American retail company. It owns a chain of arts and crafts stores with a volume of over $5 billion in 2018. [ 1 ] The chain has 1,001 stores in 48 U.S. states.

  4. 76 Customers Share The Worst Stores, Brands, Companies ... - AOL

    www.aol.com/lifestyle/76-customers-share-worst...

    For example, the Harvard Business School reports that increasing customer retention rates by just 5% increases profits by at least 25% and up to 95%. So, customer retention is key.

  5. Hobby Lobby smuggling scandal - Wikipedia

    en.wikipedia.org/wiki/Hobby_Lobby_smuggling_scandal

    One of the ancient clay tablets shows Cuneiform script which Hobby Lobby bought. The Hobby Lobby smuggling scandal started in 2009 when representatives of the Hobby Lobby chain of craft stores received a large number of clay bullae and tablets originating in the ancient Near East. The artifacts were intended for the Museum of the Bible, funded ...

  6. Hobby Lobby controversy erupts after woman complains about ...

    www.aol.com/news/2017-09-19-hobby-lobby...

    Hobby Lobby's battle against Obamacare “This decor is WRONG on SO many levels. There is nothing decorative about raw cotton…A commodity which was gained at the expense of African-American ...

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  8. Customer satisfaction research - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction_research

    Many customer satisfaction studies are intentionally or unintentionally only descriptive in nature because they give a snapshot in time of customer attitudes. If the study instrument is administered to groups of customers periodically, then a descriptive picture of customer satisfaction through time can be developed ("tracking" or cohort study).

  9. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    For B2B customer satisfaction surveys, where there is a small customer base, a high response rate to the survey is desirable. [34] The American Customer Satisfaction Index (2012) found that response rates for paper-based surveys were around 10% and the response rates for e-surveys (web, wap and e-mail) were averaging between 5% and 15% - which ...