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Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...
Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.
Follett viewed conflict as a way to further communicate and seek mutual understanding. Conflict, instead of being a means of turmoil within a management relationship presented an opportunity to strengthen the relationship. Her ideas on conflict resolution were new and innovative at the time.
The Society for the Study of Peace, Conflict, and Violence: Peace Psychology Division of APA also offers an annual Morton Deutsch Conflict Resolution Award funded by the royalties of Deutsch's book Handbook of Conflict Resolution: Theory and Practice, given to a practitioner that contributes to the theory of the field of conflict resolution or ...
Methods of dispute resolution include: lawsuits (litigation) (legislative) [5]; arbitration; collaborative law; mediation; conciliation; negotiation; facilitation; avoidance; One could theoretically include violence or even war as part of this spectrum, but dispute resolution practitioners do not usually do so; violence rarely ends disputes effectively, and indeed, often only escalates them.
In 1986 John McDonald and Diane Bendahmane (1987) produced Conflict Resolution: Track Two Diplomacy, a book that compiled the thoughts of several Track One and Track Two professionals confirming the need for government to support, encourage, and work with Track Two. The Department of State refused to print the book for eighteen months because ...