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  2. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  3. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting an organization ...

  4. Service catalog - Wikipedia

    en.wikipedia.org/wiki/Service_Catalog

    An IT service catalog is a subset of an enterprise service catalog and is defined by ITIL, by the book Service Design, to be an exhaustive list of IT-only services that an organization provides or offers to its employees or customers. The catalog is the only part of the Service Portfolio that is published to customers and is used to support the ...

  5. ISO/IEC 20000 - Wikipedia

    en.wikipedia.org/wiki/ISO/IEC_20000

    The standard was first published in December 2005. In June 2011, the ISO/IEC 20000-1:2005 was updated to ISO/IEC 20000-1:2011. In February 2012, ISO/IEC 20000-2:2005 was updated to ISO/IEC 20000-2:2012. ISO 20000-1 has been revised by ISO/IEC JTC 1/SC 40 IT Service Management and IT Governance. The revision was released in July 2018.

  6. Professional certification - Wikipedia

    en.wikipedia.org/wiki/Professional_certification

    Medical specialty certification in the United States is a voluntary process. While medical licensure sets the minimum competency requirements to diagnose and treat patients, it is not specialty specific. [23] Board certification demonstrates a physician's exceptional expertise in a particular specialty or sub-specialty of medical practice.

  7. Project Management Professional - Wikipedia

    en.wikipedia.org/wiki/Project_Management...

    Project Management Professional (PMP) is an internationally recognized professional designation offered by the Project Management Institute (PMI). [1] As of 31 July 2020, there are 1,036,368 active PMP-certified individuals and 314 chartered chapters across 214 countries and territories worldwide.

  8. IBM SkillsBuild - Wikipedia

    en.wikipedia.org/wiki/IBM_SkillsBuild

    Some of the courses will include: interpersonal skills, client engagement, web development and cybersecurity. - In Hong Kong, IBM partnered with Vocational Training Council (VTC), the largest vocational and professional education and training provider for learners of all ages, to include IBM SkillsBuild as part of their core learning on tech ...

  9. Capability Maturity Model Integration - Wikipedia

    en.wikipedia.org/wiki/Capability_Maturity_Model...

    The CMM was developed from 1987 until 1997. In 2002, version 1.1 was released, version 1.2 followed in August 2006, and version 1.3 in November 2010. Some major changes in CMMI V1.3 [5] are the support of agile software development, [6] improvements to high maturity practices [7] and alignment of the representation (staged and continuous). [8]