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PetSmart is originally started as Pet Food Warehouse in 1986. The initial two stores opened their doors in 1987 in Phoenix. Jim and Janice Dougherty conceived the idea of a chain of discount pet-food warehouses, and, with the initial financial backing of Phillips-Van Heusen Corporation, incorporated under the name Pacific Coast Distributing in 1986.
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In September 2000, Pets.com opened a new customer service call center in Greenwood, Indiana and relocated the majority of its customer work force to Indiana in order to cut costs. [24] They aggressively undertook actions to sell the company. PetSmart offered less than the net cash value of the company, and Pets.com's board turned down that offer.
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In 1988 Petco acquired two other West Coast chains, Wellpet, Inc. and The Pet Department, [8] bringing its store number to 130. By 1988, the company had 40 Petco stores, mainly in California. [ 16 ] The same year, Petco was acquired by two private-equity firms, The Spectrum Group, Inc. and the Thomas H. Lee Company , and subsequently began ...