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  2. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

  3. Clear your browser's cache on AOL Desktop Gold

    help.aol.com/articles/using-the-web-in-aol...

    1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar.

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  6. Here's how to erase your history on Google Chrome - AOL

    www.aol.com/news/erase-google-chrome-history...

    If you want to delete your entire browser history, select "all time." Check the boxes for what you want to erase, being sure to include "browsing history." Click "clear data" to complete the process.

  7. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. AOL Favorites FAQs

    help.aol.com/articles/aol-favorites-faqs

    IMPORTANT: You will not be able to add folders to your AOL Favorites until you have signed in. If you would like to add a folder to your AOL Favorites, please follow the instructions below: Note: You can also click on the plus icon (+) which will appear when you hover on a folder. If you do this, click on the Add a Folder option in the pop-up ...

  9. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop. Easily add it to your desktop with just a few clicks of your mouse. 1. By the system clock in the taskbar, click the Expand icon . 2. Right-click on the AOL Desktop Gold icon . 3.