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  2. Change management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Change_management_(ITSM)

    Change management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service. Changes in ...

  3. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    The Change Management Foundation is shaped like a pyramid with project management managing technical aspects and people implementing change at the base and leadership setting the direction at the top. The Change Management Model consists of four stages: Determine Need for Change; Prepare & Plan for Change; Implement the Change; Sustain the Change

  4. Theory U - Wikipedia

    en.wikipedia.org/wiki/Theory_U

    The U Process of Co-sensing and Co-creating — Presencing. Theory U is a change management method and the title of a book by Otto Scharmer. [1] Scharmer with colleagues at MIT conducted 150 interviews with entrepreneurs and innovators in science, business, and society and then extended the basic principles into a theory of learning and management, which he calls Theory U. [1] The principles ...

  5. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    ITIL specifies the use of a configuration management system (CMS) or configuration management database (CMDB) as a means of achieving industry best practices for Configuration Management. CMDBs are used to track Configuration Items (CIs) and the dependencies between them, where CIs represent the things in an enterprise that are worth tracking ...

  6. Change management (engineering) - Wikipedia

    en.wikipedia.org/wiki/Change_management...

    The change request management process in systems engineering is the process of requesting, determining attainability, planning, implementing, and evaluating of changes to a system. Its main goals are to support the processing and traceability of changes to an interconnected set of factors. [1]

  7. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    SIAM is a rapidly developing area of service management, and one that is closely associated with multiple disciplines including IT service management, enterprise architecture, organisational change management, quality management and risk management. [1]

  8. PRINCE2 - Wikipedia

    en.wikipedia.org/wiki/PRINCE2

    The management level responsible must manage within the tolerances provided only as long as they are not forecast to be exceeded. Otherwise they are deemed to be an exception which requires escalating to the management level which delegated them. This way of managing is known as 'management by exception' and is one of the principles of PRINCE2.

  9. Software configuration management - Wikipedia

    en.wikipedia.org/wiki/Software_configuration...

    Software configuration management (SCM), a.k.a. software change and configuration management (SCCM), [1] is the software engineering practice of tracking and controlling changes to a software system; part of the larger cross-disciplinary field of configuration management (CM). [2] SCM includes version control and the establishment of baselines.

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