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In September 2021, Zoom's attempt to acquire contact center company Five9 for $14.7 billion was turned down by Five9's shareholders. [56] [57] In February 2023, Zoom announced that it would cut its workforce by 15 percent, or about 1,300 employees, citing the unsustainable growth following the rapid scaling to manage the demand of the pandemic ...
Vendor-hosted web conferencing is usually licensed as a service based on one of three pricing models: a fixed cost per user per minute, a monthly or annual flat fee allowing unlimited use with a fixed maximum capacity per session, or a sliding rate fee based on the number of allowed meeting hosts and per-session participants (number of "seats").