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The Better Business Bureau of Minnesota and North Dakota reports consumers have been receiving fraudulent confirmation e-mails claiming to originate from the online shoe retailer Zappos.
800-290-4726 more ways to reach ... “What we’ve been doing is taking our world-class customer service and value proposition — and all of our great brands at Zappos — and bringing that B2C ...
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Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.
StellaService Inc. is a privately held American information and measurement company with headquarters in New York City, New York. [1] The company measures and rates the customer service performance of online companies in a process audited by global accounting and auditing firm KPMG.
Zappos has a customer base of over 24 million people. In January 2012, Zappos suffered a data security breach that gave hackers personal information of their customers. While the security breach exposed names, addresses, and phone numbers of Zappos customers, it did not expose the customers' credit card information.