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Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
Informal communication has become more important to ensuring the effective conduct of work in modern organizations. Grapevine is a random, unofficial means of informal communication. It spreads through an organization with access to individual interpretation as gossip, rumors, and single-strand messages.
Workplace listening is a type of active listening that is generally employed in a professional environment. Listening skills are imperative for career success, organizational effectiveness , and worker satisfaction.
As Ongkiko & Flor (2006) pointed out, a basic understanding of the communication process is important to achieve the highest social good in its application. According to Berlo (1961) (cited in Ongkiko & Flor, 20016), source refers to a person or a group of persons “with a purpose, a reason for engaging in communication”.
In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...
Active listening is a communication technique designed to foster understanding and strengthen interpersonal relationships by intentionally focusing on the speaker's verbal and non-verbal cues. Unlike passive listening, which involves simply hearing words, active listening requires deliberate engagement to fully comprehend the speaker's intended ...
Modern understanding of internal communications is a field of its own and draws on the theory and practice of related professions, not least journalism, knowledge management, public relations (e.g., media relations), marketing and human resources, as well as wider organizational studies, communication theory, social psychology, sociology and ...
Efficiency: Internal communication is used primarily to disseminate information about corporate activities. Shared meaning: Internal communication is used to build a shared understanding among employees about corporate goals. Connectivity: Internal communication is used mainly to clarify the connectivity of the company's people and activities.