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  2. Building rapport - Wikipedia

    en.wikipedia.org/wiki/Rapport

    Building rapport can improve community-based research tactics, assist in finding a partner, improve student-teacher relationships, and allow employers to gain trust in employees. [12] Building rapport takes time. Extroverts tend to have an easier time building rapport than introverts. Extraversion accelerates the process due to an increase in ...

  3. PEACE method of interrogation - Wikipedia

    en.wikipedia.org/wiki/PEACE_method_of_interrogation

    The PEACE method of investigative interviewing is a five stage [1] [2] process in which investigators try to build rapport and allow a criminal suspect to provide their account of events uninterrupted, before presenting the suspect with any evidence of inconsistencies or contradictions.

  4. Face negotiation theory - Wikipedia

    en.wikipedia.org/wiki/Face_negotiation_theory

    Face negotiation theory is a theory conceived by Stella Ting-Toomey in 1985, to understand how people from different cultures manage rapport and disagreements. [1] The theory posited "face", or self-image when communicating with others, [1] as a universal phenomenon that pervades across cultures. In conflicts, one's face is threatened; and thus ...

  5. Mirroring - Wikipedia

    en.wikipedia.org/wiki/Mirroring

    Mirroring often occurs in social situations, particularly in the company of close friends or family, often going unnoticed by both parties. The concept often affects other individuals' notions about the individual that is exhibiting mirroring behaviors, which can lead to the individual building rapport with others.

  6. Reid technique - Wikipedia

    en.wikipedia.org/wiki/Reid_technique

    For example, Reid believed that "tells" such as fidgeting was a sign of lying, and more generally believed that trained police interrogators could intuitively check lies merely by how they were delivered. Later studies have shown no useful correlation between any sort of body movements such as breaking eye contact or fidgeting and truth-telling.

  7. Ben Franklin effect - Wikipedia

    en.wikipedia.org/wiki/Ben_Franklin_effect

    In the sales field, the Ben Franklin effect can be used to build rapport with a client. [9] Instead of offering to help the potential client, a salesperson can instead ask the potential client for assistance: "For example, ask them to share with you what product benefits they find most compelling, where they think the market is headed, or what ...

  8. How The World Bank Broke Its Promise to Protect the Poor

    projects.huffingtonpost.com/worldbank-evicted...

    The payments that Lagos authorities offered for larger demolished structures, for example, were 31 percent lower than what the World Bank’s own consultants said they were worth. “It was like David and Goliath. There were these little people fighting against this giant,” Chapman said. The bank “really left vulnerable people on their own.”

  9. Politeness theory - Wikipedia

    en.wikipedia.org/wiki/Politeness_theory

    Examples: excessively emotional expressions. The speaker indicates that he does not have the same values or fears as the hearer; Examples: disrespect, mention of topics which are inappropriate in general or in the context. The speaker indicates that he is willing to disregard the emotional well-being of the hearer. Examples: belittling or boasting.