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  2. Staff management - Wikipedia

    en.wikipedia.org/wiki/Staff_management

    Staff management is the management of subordinates in an organization.Often, large organizations have many of these functions performed by a specialist department, such as personnel or human resources, but all line managers are still required to supervise and administer the activities and ensure the well-being of the staff that report to them.

  3. Employee relationship management - Wikipedia

    en.wikipedia.org/wiki/Employee_relationship...

    Employee Relationship Management (ERM) [1] is the practice of maintaining desired employee-employer relationships. It is a part of Human Resource Management . The main goal of ERM is to build and maintain positive connections among employees to ensure smooth business operations.

  4. Staff and line - Wikipedia

    en.wikipedia.org/wiki/Staff_and_line

    A staff function is an alternate function of people in a business that do not partake instantly in an activity as they help the line functions to reach their targets. [5] The business world is changing very rapidly and each day new kinds of issues and problems crop up. It requires specialised input to deal with these changing conditions.

  5. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    However, most recent contact management solutions are fully adapted to many-to-many interactions models, and the difference between a CRM and a contact manager starts to lay more on the fact that CRMs are commonly used to automate sales and marketing processes (quotes, invoices, reminder emails, etc.) where contacts management solutions focus ...

  6. Human resource management - Wikipedia

    en.wikipedia.org/wiki/Human_resource_management

    An Employer of Record (EOR) is an arrangement in which a third-party organization serves as the official employer for a company's workforce, handling various HR functions such as payroll, tax compliance, and employee benefits, while the client company retains day-to-day management of the workers.

  7. Line management - Wikipedia

    en.wikipedia.org/wiki/Line_management

    The line management function will often cross into other functions vital to the success of a business such as human resources, finance, and risk management. Indeed, at corporations, responsibility for risk management is vested with line management. [7] Human resources obligations are also increasingly being assigned or "devolved" to line ...

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    For small businesses, a CRM system may consist of a contact management system that integrates emails, documents, jobs, faxes, and scheduling for individual accounts. CRM systems available for specific markets (legal, finance) frequently focus on event management and relationship tracking as opposed to financial return on investment (ROI).

  9. Workforce management - Wikipedia

    en.wikipedia.org/wiki/Workforce_management

    Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.