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125xxx – Telstra mobile services (e.g. 125111 is Telstra mobile customer service) 1268x , 1268 xxxx and 1268 xxx xxx – Internal network services 127 – Testing numbers (e.g. 12722123 reads your number from a Telstra line, 12723123 reads your number for an Optus line) (length varies), dial 12722199 then hang up and the call is returned by ...
Since 2005, Optus has outsourced some customer service functions to Concentrix and 247.ai, with the outsourcer providing 800 staff operating offshore in India, supplementing Optus' 3,000-plus onshore call centre staff. [40]
Optus apologised again on Thursday and blamed the outage on a "network event" that triggered a "cascading failure". Optus has previously ruled out a cyber attack. Australia to investigate Optus ...
Primus Telecom services include PSTN, ISDN, SIP Trunks, Hosted IP Phone Systems, Inbound 1300/1800, Intelligent network. Primus Accella operates as the Business Voice service for Primus Telecom and is a business-grade hosted communications solution.
Their customer service centres are based wholly in Australia, and they are one of the largest employers in the Latrobe Valley region. Aussie Broadband operates their own fibre network that spans 1,721 kilometres in length. [5] The Optus mobile network is used for the company’s mobile services.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
The 2023 Optus outage was an unplanned outage of all Optus internet, cellular and fixed-line services in Australia first detected on 8 November 2023 at 04:05 AEDT. [2] The outage caused disruption across government and corporate sectors including hospitals, banks, train services, EFTPOS payment systems, and calls to emergency services .
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.