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  2. Cooling-off period (consumer rights) - Wikipedia

    en.wikipedia.org/wiki/Cooling-off_period...

    The European Union allows residents of member states to seek refunds for goods and services purchased outside of a shop, such as by telephone, mail order or in response to a door-to-door sales pitch, to cancel the transaction, return any purchase and obtain a refund within fourteen days. [3]

  3. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    Many stores also refuse to refund certain items like reading materials, inflatable airbeds (Target and Walmart), and even portable heaters (Dollar General). Another problem is when customers legitimately purchase an item, then re-enter the store with the receipt, take an identical item off the shelf, and approach the customer service desk ...

  4. 81 Times Customer Support Chats Were Completely Useless - AOL

    www.aol.com/lifestyle/81-times-customer-support...

    Throughout the process, if the customer wants to talk to an agent, they simply opt out of the support, provide a phone number, and almost instantly the phone rings (amazing fast most of the time ...

  5. Amazon Won't Issue a Full Refund: Help Me, WalletPop! - AOL

    www.aol.com/news/2010-12-21-amazon-wont-issue-a...

    If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. I ordered something from Amazon, which I have used before with no problems. But I ordered a ...

  6. Will Amazon cancel your account for too many returns? - AOL

    www.aol.com/finance/2016-03-22-will-amazon...

    For premium support please call: 800-290-4726 more ways to reach us

  7. Authorization hold - Wikipedia

    en.wikipedia.org/wiki/Authorization_hold

    Authorization hold (also card authorization, preauthorization, or preauth) is a service offered by credit and debit card providers whereby the provider puts a hold of the amount approved by the cardholder, reducing the balance of available funds until the merchant clears the transaction (also called settlement), after the transaction is completed or aborted, or because the hold expires.

  8. Manage your AOL Mail Plus subscription

    help.aol.com/articles/manage-your-aol-mail-plus...

    Refund policy. If you're not satisfied with AOL Mail Plus for any reason, request a refund within 14 days of your initial monthly or annual subscription purchase or annual renewal. One refund per customer. For AOL Mail Plus subscriptions purchased via the Apple App Store or Google Play, their respective refund policies will apply to your purchase.

  9. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan: